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Privacy Policy

Privacy Policy

Little Poppets are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the General Data Protection Regulation. We collect information about you for two reasons: firstly, to process your order and secondly: to provide you with the best possible service. 

Your details may be used by us for our own marketing purposes, and we may from time to time send you information about products and services which may be of interest to you. If you would rather not receive this information, please send an e-mail to info@littlepoppetsclothing.co.uk

Social Media

We may collect data or images that are accessible to us from public facing media pages or that you provide us, for example via Facebook or other platforms. We may also be able to access information that others share about you depending on user controls.

We may interact with you through social media platforms in accordance with each site’s rules, but we are not responsible for how the site owners collect and handle your data. We are not responsible for what third parties post on our social media accounts, but content is monitored regularly. Offensive or illegal material will be removed wherever possible or referred to the platform owner.

If you ‘like’ our Facebook page or post on our Facebook wall, we can interact with you and send you information via these platform(s) in addition to any newsletter or email content that you may have signed up for separately.

If at any time you want us to stop interacting with you via this website or social media platforms, please contact us at info@littlepoppetsclothing.co.uk

 

Third Parties
We do not sell or otherwise pass your details to third parties for marketing purposes.

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our website. By continuing to browse the website, users are agreeing to use our cookies.

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.


Should you have any reason to complain about our service, we will aim to deal with matters effectively, fairly and in full confidence. We will acknowledge complaints within 5 working days and we will give you a timescale for resolving the matter. You will be kept informed at all times. 

If you have any questions or comments about privacy, or have reason to complain please e mail or telephone us.
The type of information we will collect about you includes:
Your name 
Address 
Phone Number 
Email Address
Credit/Debit Card Details.

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which Web Trader Code.


Customer Information Policy
We collect customer information to improve customers shopping experience with us. We recognise that we must retain and use customer information responsibly. We may use customer information for marketing and promotional purposes. We do not sell customer information to any outside company or third party. Protecting your order information is a priority for us so we make every effort to protect your order online by using a secure technology.